Samsung explains creepy alert sent to phones overnight


Samsung has apologised after it accidentally sent an alert to thousands of devices overnight.

Affected devices received a notification from Find My Mobile in the early hours of Thursday morning.

Some customers complained on social media that it had woken them up, while others worried their device had been hacked.

In a statement, Samsung said the alert had been sent unintentionally to a “limited number” of devices.

Thousands of customers posted on social media and news site Reddit, many sharing screenshots of the notification and asking what it might mean.

It affected Galaxy devices running on Android O or newer – including Samsung’s latest Galaxy S phones, its new Z-Flip device and some Samsung tablet computers.

The alert did not contain any meaningful text and did nothing when it was tapped.

Samsung notification
Image captionThe notification was received by customers worldwide

Samsung said the message was the result of an internal test and that it had not done any harm to the phones that received it.

This notification was confirmed as a message sent unintentionally during internal testing and there is no effect on your device. Samsung apologises for any inconvenience this may have caused to our customers and will work to prevent similar cases from occurring in the future.
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